About usWe are a
small business operating in the Walsall area of the West Midlands, incorporating, Pelsall, Aldridge, Four Oaks, Sutton Coldfield,
Brownhills, Cannock and surrounding local areas. We have operated from our present location in Pelsall since 1985. We are
members of the Walsall Trader Register, visit www.traderregister.org.uk for more information. If you are a Which? member, take a look at Which? local for reports from many people who have used
our services.
What do we do?
We sell and service domestic
appliances, which mainly includes, washing machines, tumble dryers, and electric cookers.( Built-in or free standing ). Most
leading brands are dealt with, including Bosch, Hotpoint / Creda, Zanussi, Tricity Bendix, Indesit, electra, Hoover,
and Electrolux. (please still get in touch if you appliance isn`t listed).
We also undertake repairs to some models
of dishwashers, fridges, fridge freezers, etc, but it would be misleading to suggest we do them all! All of our repairs carry
a 12 months parts and labour written guarantee and are priced on a per call basis, not on time duration.You therefore know
what you are paying ,up front, before work is carried out.
Do you have a call
out charge?
No. Not on accepted quotes. Charges only
apply if we do not carry out a repair, for example, if the appliance was found to be too old, or to repair it would be un-economical. We then charge between £20-00 and £35-00, (within 10 mile radius), depending on exactly where you
live, and how long it takes to trace a fault on the appliance. (Not applicable to built in appliances, price on request).
A price would then be quoted for a given job, and you, the customer, would then advise accordingly.
Can you buy spares from us?
Yes. Common spares are kept in
stock, and can even be delivered within our local area, special orders would require a deposit.
Parts can also be delivered
by post, although payment can only be made by cheque, postal order, or BACS payment. I`m afraid we do not accept credit or
debit cards. A cheque payment would therefore be required to clear before a part could be despatched.
To enquire about
spare parts either telephone or e-mail us. Telephone numbers and e-mail address are listed below.
Can you buy new or reconditioned machines from us?
Reconditioned
machines we do not sell. The reduction in the price of new
appliances makes the sale of quality refurbished machines less attractive and un-economical.
We do, however, sell a wide
range of new appliances. Details of some of the more popular models can be viewed by clicking on the "new appliances"
link in the navigation bar at the top lefthandside of this page. If there are any other appliances you have an interest in
contact us for a quote.
How can you contact us?
Although you are probably reading this on your computer screen, the easiest way is still by telephone!
The telephone
/ Fax numbers are listed below. If you prefer to e-mail your enquiry, click on the e-mail address below, and this will automatically
open your e-mail account, pre-addressed to us.