About usWe are a
small business operating in the Walsall area of the West Midlands, incorporating, Pelsall, Aldridge, Brownhills, Cannock and
surrounding local areas. We have operated from our present location in Pelsall since 1985.
What
do we do?
We sell and service domestic appliances, which mainly includes, washing
machines, tumble dryers, and electric cookers.( Built-in or free standing ). Most leading brands are dealt with, including
Bosch, Hotpoint / Creda, Zanussi, Tricity Bendix, Indesit, electra, Hoover, and Electrolux. (please still get in
touch if you appliance isn`t listed).
We also undertake repairs to some models of dishwashers, fridges, fridge freezers,
etc, but it would be misleading to suggest we do them all! All of our repairs carry a 12 months parts and labour written guarantee
and are priced on a per call basis, not on time duration.You therefore know what you are paying ,up front, before work is
carried out.
Do you have a call out charge?
No. Not on accepted quotes. Charges only apply if we do not carry out a repair, for example,
if the appliance was found to be too old, or to repair it would be un-economical. We then charge between
£20-00 and £25-00, (within 10 mile radius), depending on exactly where you live, and how long it takes to
trace a fault on the appliance. (Not applicable to built in appliances, price on request). A price would then be quoted for
a given job, and you, the customer, would then advise accordingly.
Can you buy
spares from us?
Yes. Common spares are kept in stock, and can even be delivered
within our local area, special orders would require a deposit.
Parts can also be delivered by post, although payment
can only be made by cheque, postal order, or BACS payment. I`m afraid we do not accept credit or debit cards. A cheque payment
would therefore be required to clear before a part could be despatched.
To enquire about spare parts either telephone
or e-mail us. Telephone numbers and e-mail address are listed below.
Can you
buy new or reconditioned machines from us?
Reconditioned machines we do not
sell. The reduction in the price of new appliances makes
the sale of quality refurbished machines less attractive and un-economical.
We do, however, sell a wide range of new
appliances. Details of some of the more popular models can be viewed by clicking on the "new appliances" link in
the navigation bar at the top lefthandside of this page. If there are any other appliances you have an interest in contact
us for a quote.
How can you contact us?
Although you are probably reading this on your computer screen, the easiest way is still by telephone!
The telephone
/ Fax numbers are listed below. If you prefer to e-mail your enquiry, click on the e-mail address below, and this will automatically
open your e-mail account, pre-addressed to us.